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Terms and conditions
1 .- Fifteen days Trial
If you are not fully satisfied with any of our articles, call until the expiration of 15 days * delivery to 91 3737327. You may make the refund by sending the article to freight prepaid or about our facilities at no additional cost to you. It is therefore vital to save the product in their original packaging, along with the instruction manual or other documentation. Articles configured to measure or that have been applied outside catalogue, by order of the customer, not be refunded. In the hardware and software products, returns will not be accepted if the seal is broken.
* 7 days in case of hardware. Returns will not be accepted if the hardware has been installed or unsealed.
* The products not included in catalog have a repayment period of 7 days.
2. Guarantees
The warranty periods are as set out in Article 9 of Law 23/2003. Two years if the final customer in new products, under conditions established by the manufacturer and a year in products Segundameno.
3. Delivery in 48-72 hours
In mainland Spain of all products in the warehouse in orders placed before 14:00 * (except islands).
* From August 1 to September 8, before 12:00.
4. Pricing and Products
We show our prices excluding VAT. Vartex Computing reserves the right to change prices due to changes in market or typographical error.
The shipping costs are calculated for each order according to the destination (mainland or islands)
5. Hours of service to the public
Hours: In store from 10:00 to 14:00 and 16:30 to 20:00. Technical service from 16:30 to 20:00
Our website is available 24 hours a day, every day of the year .*
(* Except failures in the network or suspension of service to perform maintenance, upgrade or improvement.)
The telephone service is available Monday through Friday at the following slots (except holidays regional and national.)
Monday through Friday from 10:30 to 14:00 and 16:30 to 20:00
Language
Store orders can be made in Castilian or English. The service call is exclusively in Castilian.
6. Property
Vartex Computing maintain ownership and title to the goods until payment is the same paid by the customer.
Vartex Computing reserves the right to accept or refuse an order. Vartex Computing maintain ownership and title to the goods until payment is the same paid by the customer. Purchases made by individuals must be paid by Credit Card or After Transfer.
7. Data Protection
In accordance with the Organic Law 15/1999 on the Protection of Personal Data, Vartex Computing Sl, as responsible File, informing him that their personal data supplied by you, will be included in a file Customers, inscribed in the General Register Data Protection, used only to maintain the business relationship with you, send the product catalogue, process orders and to send information on offerings and services related to computer products and office supplies.
Vartex Computing ensures confidentiality of data provided by our customers and ensures that in no case be transferred to third parties who do not have as their object the implementation and monitoring of the commercial relationship, improving the quality of our service or sending and catalog of products.
In the case of hiring the services of Mobile tels as Vodafone, Movistar, etc.. Vartex Computing S.L. relinquish the data provided to you by Vodafone, Movistar, Etc.
It gives you, as owner of the data, consent and permission to stay the same in the computer file Vartex SL.
In accordance with the Organic Law 14/1999 of December 13, protection of personal data, the client Vartex Computer may at any time exercise the rights of access, cancellation and opposition, communicating to Vartex Computing SL by e-mail to lopd@vartex.es or by letter to:
Vartex Computing S.L.
Ave. Monforte de Lemos, 153 Rear
28029 Madrid
8. Recommendations and Precautions
These are some of the precautions they should take advise our clients:
Not to anyone providing the user or password
Not pointing in places easily accessible. computer agenda…
Always use the communication channel secure SSL (Subject to the availability to send personal information, verify that the connection has been made with https: / / instead of http://)
Disconnect always sitting browser having accessed safely or to have entered the username and password..
9.-Privacy
Private access
... Does it do?
Accessing as a registered user, you can get many more advantages and features. For example:
Keep your basket to quickly see products that matters most to you.
Receive interesting offers whenever you want.
Receive FREE our monthly catalogue of products.
Data User ...
* If you only want to visit our web does not need to register. We only need to do if you want to retain their shopping cart to have it in coming to our Web access, with minimal data, e-mail address and password.
* Only if you want to make purchases on our Web must give us your billing and shipping addresses. These data always travel through a secure channel (SSL).
In any case Vartex Computer SL shall conform to the Law on Protection of Personal Data and will provide the means to enable it to exercise its rights of access, modify, cancel, Opposition and challenge all this according to the Organic Law 15/1999 , Articles 13 to 19.
10.-shipping expenses
All those orders that do not exceed a maximum lump of dimensionmes * * * will cost a flat fee of EUR 12 + vat for shipping home.
Medura is responsible for getting orders to all nuestrso customers nationwide.
So far not accepted the request of the international scene or European economic community.
Options transport
11.-Delivery
All orders received on the day before 14:00 am for the peninsula will be delivered in the next 48-72 hours depending on the stock and destination of goods. See our schedules in Terms and Conditions.
The deadline for the Balearic Islands is 72 Hrs.
With regard to supplies in Ceuta and Melilla within approximately 7 days.
Shipments to the Canary Islands will have a term of 48-72 Hrs. for 9-12 days with air and maritime shipping.
* Except products not available due to lack of stock. In August, before 12:00 pm.
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